Most maintenance relationships fail on communication, not workmanship. Ours is built around a simple, repeatable cycle that keeps you informed at every stage.
Every contract starts with a condition survey. We walk your estate, build or refresh the asset register and produce a maintenance plan priced line by line, so you can see exactly what you are paying for. Mobilisation is handled by named people with a written plan: inductions, permits, access arrangements and emergency procedures all agreed before day one.
Work is delivered by our own accredited operatives, not layers of subcontractors. Every task is logged, photographed and closed out digitally using the same FieldView-based quality assurance we run on Tier 1 construction sites. If a job is not evidenced, it is not finished. You get a live view of progress rather than a surprise at the end of the month.
Monthly reviews against SLA and KPI, with straightforward reporting: what was planned, what was done, what failed and why. We use that data to tune the PPM programme, target recurring faults and reduce your reactive spend year on year. If something is not working, we say so and fix it.
A dedicated contract manager and consistent, vetted operatives who learn your buildings rather than a different face every visit.
Priority levels agreed in the contract, from emergency make-safe to routine repair, and reported against every month.
RAMS, permits, certificates and photographic close-outs stored digitally and handed over in a format your auditors will accept.
We'll assess your estate, price a plan and show you the reporting before you commit.